Privacy Policy

As Maya Bilgi Teknolojileri A.Ş. ("our Company"; "Mayatech") we show the utmost sensitivity in processing and protecting the personal data of our visitors when they access our official websites https://www.mayatech.com.tr and https://www.mayadatamanagement.com.tr ("Site"), in accordance with the Personal Data Protection ("KVK") Law No. 6698 and secondary legislation ("KVK regulation").

We inform you, visitors of our Site, with this Clarification Text as part of our Company's clarification obligation arising from the KVK regulation.

Purposes and methods of collecting and processing your personal data

When you visit our Site, the personal data listed below — primarily your traffic data — is processed by our Company in accordance with the KVK regulation, using automatic and non-automatic methods in written, electronic and physical environments, in a relevant, limited and proportionate manner: email address and content (to respond to requests, complaints, questions and suggestions); name & surname, company, country, phone and content submitted via our contact page (to respond to your questions and suggestions); traffic data (to fulfil obligations under Law No. 5651); and personal background data for job applications.

With whom do we share your personal data?

We share your personal data with external service providers (advertising agencies, IT experts, database providers, backup and recovery experts, etc.) in a relevant, limited and proportionate manner, and with government agencies and judicial bodies to fulfil our legal obligations. Third parties are obligated to process and protect your data in relation and limited to the purpose of sharing, under Mayatech's supervision.

AI chat assistant

Our Site offers an optional AI chat assistant that answers questions about Mayatech and its products based on the content of this Site. When you use it, the text of your messages and the address of the page you are viewing are sent to our website server and forwarded to an AI model provider (currently Google, Gemini API) to generate an answer. Answers are generated automatically and may be inaccurate; please do not share personal data in the chat.

We do not store the content of chat conversations. To prevent misuse, our server keeps a short-lived counter based on a daily-changing hash of your IP address, and technical logs that contain only the date, status and duration of requests. The conversation is kept in your browser's session storage until you close the tab. The AI model provider is located abroad and processes messages under its own terms; under the terms of the service we currently use, the provider may use submitted messages to improve its services. See the section on transfers abroad below. To reach our team, please use the contact form.

Are your personal data transferred abroad?

Some global service providers used by our website may involve transfers of personal data abroad. Where such transfers occur, the safeguards and transfer mechanisms required by Article 9 of the KVKK and applicable secondary regulations apply.

Security, retention and destruction

Mayatech processes your personal data in accordance with the KVK regulation and our KVK Procedure and Personal Data Storage and Destruction Policy, ensuring its security. Data is stored for the period required by the processing purposes and the applicable statute of limitations, after which it is erased, destroyed or anonymized. We take all technical and administrative measures required to prevent unauthorized access, improper processing, disclosure or unlawful modification/erasure.

Your right to information

Under Article 11 of the KVKK, you have the right to apply to our Company to: learn whether your personal data is processed; request information on the purpose of processing; know the third parties to whom data is transferred; request rectification of incomplete/inaccurate data; request erasure or destruction; request notification of these actions to third parties; object to results produced solely by automated analysis; and claim compensation for damages arising from unlawful processing.

You can contact our Company's KVK Official at maya@mayatech.com.tr. — Maya Bilgi Teknolojileri A.Ş.